Stuck for blog post ideas? Here are 54 questions to loosen up your brain cells and blog posts!

Stuck for blog post ideas? Here are 52 questions to loosen up your brain cells and blog posts!

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Sometimes the ideas for blog posts just need some coaxing to come out. Then when they do…prepare for a biblical flood of content ideas. Here are some great questions to answer in your blog posts. These questions should help to get your creative juices flowing. They are ultra compelling and help you to grasp what’s important to you as a business owner/operator, as well as to your customers.

  1. What are the most frequently asked questions your customers ask?
  2. What is the biggest misconception people make about your business or line of work?
  3. What do your customers need to know to make good purchasing decisions?
  4. What is the story behind the founding of your business?
  5. How did your business get its name?
  6. What is a complete ‘how to’ that will guide customers through an important lesson?
  7. What is the story behind your new product or service?
  8. What is a hard truth your customers need to hear?
  9. Who are the people that you work with. How did they come to work with you?
  10. What are the first three things someone needs to become an expert in your field?
  11. Do you have a customer success story that you can share?
  12. Describe a day in the life of your company.
  13. Do a survey of your customers. Then run through some key insights and data about your customer base.
  14. What are your thoughts about where your industry is headed?
  15. How do you hire your staff? What do you look for?
  16. What are the unique selling propositions that makes your business distinct from all others?
  17. Recall and write about a daily process in your business.
  18. What are the most common mistakes you see people frequently make in your industry?
  19. Can you summarise some key pieces of news/advice/tutorials/opinions from the last week in your industry?
  20. Write an open letter to someone in your industry about a topic with broad industry relevance.
  21. Write about legislation changes that might impact your industry.
  22. What do your customers have a hard time doing?
  23. What is the biggest news in your industry – and what does it mean for your customer?
  24. What do you recommend customers read or watch?
  25. What are the lessons you have learned in the last year?
  26. Provide a checklist that’s relevant to something your customers might do.
  27. Create a printable/template to help customers to achieve something
  28. What were some key takeaways from a conference or industry event that you attended?
  29. What are the latest trends that are emerging in your industry?
  30. Who is an industry leader that you could profile/interview?
  31. Can you profile a key member of your team?
  32. What is the best suggestion you’ve had from a customer?
  33. What quote do you think applies most to your business/industry?
  34. What is the most innovative use you’ve seen for one of your products?
  35. Who is a customer you could profile/interview?
  36. Write up a talk or presentation you previously gave into bullet points or a summary.
  37. What was the biggest challenge your business has had in the past year?
  38. Ask 10 customers, peers and staff a single question. Then wrap an article around that.
  39. What two products could you compare and contrast?
  40. What two strategies could you compare and contrast?
  41. What is a hot discussion/debate that happened in your business recently that you could recap or involve your readers in?
  42. What is the history of your industry – from inception to today.
  43. Project forward – where will your industry be in 5 years? Make a prediction.
  44. Sum up your year just gone.
  45. Review a book that you believe your customers should read.
  46. Review a tool, product or service relevant to your customers.
  47. What things have you done in business that you regretted and learned the most from?
  48. What are the biggest secrets about your industry?
  49. Record a conversation your team is having (podcast or video).
  50. What amusing moment happened in your business this week?
  51. What is your biggest passion and how does this align with your professional life?
  52. What mistakes have you made and what did you learn?

Would you like a hand with ideas for your blog posts along with sorting through your existing content assets? Get a free content audit today by getting in touch below…

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Arthritis New Zealand

Content Strategy, Graphic design, Web design

In Brief

I undertook a contract role to develop a digital transformation strategy for Arthritis New Zealand.  I was the interim manager of the website, social media and digital engagement.  In charge of improving the website appearance and navigability and reviving and re-introducing old content. 

  • Digital strategy for marketing and operational needs.
  • Digital Content Manager for website.
  • Creation and management of an online community about arthritis.
  • Social media and online marketing best practice training and management.
  • Marketing and comms planning and budgeting.
  • Training staff on using digital tools, content marketing and social media best practice and using a CMS.

Background

Arthritis New Zealand are one of the leading health NFPs in New Zealand, with a strong 20 year history of helping the community.

Although an organisational restructure and a rolling back of the organisation’s visibility in the regional parts of New Zealand led to some disquiet among staff and within the community about the organisation’s future.

The task at hand was to create a digital transformation strategy which encompassed the operational structure, objectives and goals of their changing organisation, so that they could reach a much broader audience through digital tools rather than through face-to-face seminars in the community.

The project needed to encompass fundraising, advocacy and awareness, volunteering, community education, administration departments of the organisation located at three offices – Christchurch, Wellington and Auckland offices.

Recommendations

  • Remove snail mail for fundraising in favour of eDMs and targeted newsletters, augmented with snail mail post where no email address was available.
  • Streamline email marketing and automate and personalise email newsletters using both Hootsuite CRM and MailChimp.
  •  A website revamp based around data-led insights into strategic marketing and future direction.
  • A complete content audit of all content assets: video, audio, presentations, books, web content, user-generated content. Then revamp this content with consistently branded graphic design assets.
  • A feasibility assessment on a mobile app which provides accessible audience-appropriate content for young people and teens with arthritis.
  • The creation of a series of educational webinars which can be viewed live and then archived for ongoing viewing on the website and YouTube.
  • The creation of an online community called ‘Your Community, Your Voice’ where bloggers affiliated with Arthritis New Zealand can talk about their experiences with having the condition or treating others with the condition.
  • Comprehensive training on the importance of using digital tools such as mobile apps, webinars, social media and the website for harnessing change and creating community engagement.

Results

Some of the recommendations in the digital strategy were incredibly successful however for institutional and fiscal reasons, not all of the recommendations were implemented.

On a positive note, I managed to instigate a new way of working in an inter-team collaborative manner. I implemented scrum style meetings within the marketing team as well as between teams over a conference call in order to facilitate collaboration and a more open communication style. This opened up the channels of collaboration and ensured creative, novel ways of working were established.

I created an online community and sourced 20 local bloggers. Then I set up a content and social media plan for the following 12 months which was designed to support and leverage key fundraising dates and events throughout the year. This was a strategy-led content calendar that harnessed user-generated content created by active members of the Arthritis New Zealand community.

A fully functioning online community meant significantly less work for the fundraising, marketing and community engagement teams to find and produce stories.
The ‘Your Community, Your Voice’ online community was so successful that it resulted in a 30% uptick in organic traffic to the website in its first 3 months. The high quality, fresh content on the website put the Arthritis New Zealand website in first place on Google in organic search.
The conversion rate of specific event-based content on the website was measured using Google Analytics. A 30% increase in organic traffic to the online community and effective calls to action meant a boost in conversion by 40% around specific event sign-ups and webinars.
I trained teams across the country on best practice usage of social media, content management and branding. I also trained teams on better ways of collaborating together in groups and aligning together on shared goals. Team feedback suggested that this was highly useful.
I significantly reduced cost for the organisation on the production of webinars by costing and implementing Zoom as an alternative to a London-based branding consultancy charging thousands of dollars for the same thing. Then I trained the teams on using Zoom.
Removing snail mail on several fundraising campaigns and replacing this with 90% email marketing reduced printing cost by approximately $9,000 per year.

Web design and graphic design revamp showreel

Along with the partial redesign of the Arthritis New Zealand website, I also designed marketing assets like social media posts (see below), email marketing templates, slides, conference posts and infographics using Adobe InDesign and sourced royalty free stock images to aid in the brand storytelling.

Arthritis New Zealand poster design

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‘Your Community, Your Voice’: Community set up and management

Evo Industries

Content Strategy

Background

Evoheat are an Australian company who have since 2006 manufactured around 60,000 domestic & commercial heating units per year.  Total Marketing Australia have been providing marketing support, strategy and implementation to Evo Industries since the inception of both companies in 2005. As growing businesses, both companies supported and guided each other with their respective skills, personnel and expertise.

Challenges faced by the brand

The new brand needed to be identifiable as a part of the same stable of brands. So one of the challenges was developing the new website to have a the same skin, look and feel as the old website, but with a new colour scheme and tone of voice.

They were entering into a highly competitive marketplace with many global players that have deep pockets. Evo Industries on the other hand begun as a start up and were completely self-funded. They didn’t have the same marketing budget as their global competitors Rheem and Zodiac, yet they needed to make a huge dent in the market with a modest budget.

Gaining access to the right individuals with specialised knowledge about the technology within Evo Industries. They only have a a small team who are very busy with other aspects of the business. So there was a challenge to gain access to specialist knowledge.

An Australian audience who are for the most part unfamiliar with this technology in Australia. Even though it’s tried and tested overseas, it’s relatively new in Australia – so the challenges of convincing the audience needed to be overcome.

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Solutions

The highly skilled team of developers and designers at Total Marketing managed to refresh the branding without straying too far from the core website branding. So there was a consistent layout, logo, site map and content between the two sites.

Athena took it upon herself to study of the industry stakeholders, technology, along with the social, environmental and economical impact of the technology on society. In this way, they were able to overcome the need for accessing a subject-matter expert in the organisation.

Athena created an ongoing monthly content strategy that was cost-effective, high quality and targeted to relevant industry publications and websites, which reached Evo Industries’ target audiences and answered their questions about the new technology, prompting them to become either loyal followers of the brand or to enter into a buying cycle.

Athena built trusted relationships with editors, specialists and thought leaders in the industry by providing fresh and high quality content for them to publish, which was designed to promote and educate readers on Evo Industries’ work, product range and past successes.

Athena and Leon created a comprehensive digital marketing strategy incorporating PPC and geo-located landing pages which was successful in generating organic web traffic to the site, improving web ranking and driving genuine sales leads to the site.

Leon project managed the creation of a complex new website so that it was simple and easy to use, yet user-centric and enabling much more effective sales conversions.

Leon managed the relationship with Evo Industries, ensuring that the business’s core needs were being met throughout the course of the year.

Athena changed the brand tone of voice so that it was comprehensive, technically accurate and yet simple enough to be understood by the average person.

Results

In 2014, Evo Industries formed an alliance with a German-American organisation 2G. Evo begun selling new technology from their partners 2G into Australasia.

Over the course of 2014, Evo Industries won a prestigious award for one of their projects; expanded their office to another state and took on more staff.

The team at Total Marketing produced a powerful marketing strategy for their ever expanding stable of brands: Evoet and Evoheat.

In terms of the PPC campaign, the target of selling over a dozen units after 24 months was achieved. This was achieved through a blend of relevant content marketing, a sales funnel that was closely monitored for adjustment and by using a sales CRM, which enabled inbound sales to be captured and delivered to the sales team at Evo.

The content marketing planned and executed by Athena meant that Evo had all of the right and relevant information for their prospective clients when they were needing it. This addressed their concerns and barriers to purchase and then moved them through the sales funnel towards the sale.

With a carefully managed digital marketing and content marketing strategy in place, Evo Energy Technologies moved to the top of Google search rankings in Australia and S.E Asia for a variety of industry products. As a result, the nascent brand gained huge exposure and following on social media platforms, as well as increased sales conversions through their new site.

“We engaged Athena for her copywriting services and can highly recommend her. She was quick to grasp the essence of our business and translate that into sparkling copy. She is the ultimate professional and a pleasure to deal with. We look forward to using her services in the future.”  Read more Carl Diamond Google Analytics Consultant, Diamond…

Carl Diamond

“Athena is a talented news writer and editor for our website, Edinburgh Book Review. She thinks outside the box and often comes up with new ideas for content. Athena’s easy to work with, accurate and reliable.”  Read more Saskia Iseard Founder, Edinburgh Book Review

Saskia Iseard saskia-iseard

eHarmony

Content Strategy, Copywriting

Background

While working for an agency in the UK I worked directly with the UK arm of the eHarmony Group and helped them to create an Australian sub-brand for their brand. They were expanding to create an Australian website and needed to optimise the copy on the site for a new audience.

Implementation

  • As an Australian I had a good understanding of the sort of colloquialisms that they should use and so I helped to create their tone of voice document which was unique to the Australian market.
  • I planned and executed a content strategy involving on-site blog content, off-site third party blog sites around the theme of Christmas gift-giving for new couples along with infographic gift guides.
  • Liaised with content writers and designers to create infographics, blog posts and feature articles related to dating during the Christmas period.
  • Content ideation around Melbourne versus Sydney styles of dating and other Australian oriented content around regional Australian areas (wine region in SA).
  • Collaborated with the digital engagement team to create Australian relevant PPC ad content and landing pages for driving conversions.

Results

  • The eHarmony Christmas infographic gift guide was incredibly successful in terms of organic sharing and actually made it to the reddit front page at one stage. It was reused in subsequent seasonal campaigns by eHarmony and on their social media in the years following.
  • The high quality on-site blog resulted in an increase in web traffic to the regional AU eHarmony site and was used in conversion rate optimisation for increasing sign-ups on the site. Here’s an example of a post I did  for eHarmony.
  • The eHarmony team saw the editorial tone of voice consulting as helpful in the creation of the Australian sub-site and useful in targeting the new site to a new audience in a meaningful and authentic way.

eHarmony Christmas Gift-Giving Guide

First draft of the infographic went something like this… 

case_studies_infographic_eHarmony_

The final designed version…