Getting on the blogging bandwagon: How to create interesting blog content

Getting on the blogging bandwagon: How to create interesting blog content

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Every business from start-up to multinational has a blog. You need to get on the blogging bandwagon, or feel its wheels rolling over the top of you! The challenge with blogging often isn’t the budget constraints, it’s coming up with engaging ideas that are going to resonate with your audience.

Everyone has a unique perspective and insights to share

The great thing about blogging is that everyone has many stories to share. Bring together a bunch of people with similar interests and challenges in life and you can build a supportive online community.

Create and Curate

No matter your blog topic – you can bet that somebody somewhere has already laid the groundwork, with an abundance of content written any topic under the sun. So take inspiration from this content, and then write your own story.

Curating lists is also a great idea. You could recommended blog posts, sites, books, podcasts or videos. This helps other people in the community and adds depth to your blog posts. People are more likely to stick around and read when the content is interesting, relevant and informative to them.

Guest Blogging

If you’ve enjoyed reading articles by certain bloggers then ask to interview them for our blog.  Most bloggers or subject matter experts will relish the opportunity for exposure. Firstly, make some editorial guidelines clear.

Don’t allow them to directly promote a specific product or service. Also, in many cases, you can avoid having to pay for a guest post, unless the blogger is enormously famous. Their pay-off comes at the end of the guest post, with an included brief about themselves, their expertise and a link to their own website.

A guest blogger’s writing can be like a breath of fresh air to a business blog. The guest blogger automatically becomes a powerful brand advocate, sharing the post all over social media. It’s a powerful way to immediately increase the reach and virality of the post.

Repurpose Your Existing Content

Use your existing collection of content to create a video tutorial, slideshare presentation, infographic, magazine article or any other type of new content. Most of the work will have already been done, it’s just a matter of tweaking the content for the new format.

Industry round-ups

Collect all of the interesting and industry-relevant research, quotes, and insights you can find from other popular blogs and websites. Then combine this with your own content that’s created in-house as well as industry research nuggets. When combined together this can be turned into long-form content for your blog.  and other little golden nuggets of information that you find elsewhere on the web. Posting this in a steady, uninterrupted flow onto social media is going to keep up the momentum of interest.

Think Telephone Not Loudspeaker

Make sure that your social media communication is like a telephone and not a loudspeaker or PA system. Social media is about engagement and getting people involved and interested in your story. People want to see you as a friend on social media, not a brand or business. So keep the content entertaining, light-hearted and amusing – as you would to your friends.  And don’t sell to your followers and fans, they will abandon you quicker than you can say ‘Sign Up Now’.

Quality content is the door, ingenuity and creativity is the key.  Speak with me today about how I can bring your blog to life!

 

 

 

 

 

 

 

Four ways to turn your social media and email marketing into a well-oiled machine

Four lessons in turning your social media and email marketing into a well-oiled machine

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Social media marketing and email marketing may seem a little redundant in the brave new world of AI and emerging technologies. However, they are still a powerful part of any marketing arsenal.  Think of social media and email marketing as the Neil and Tim Finn of the online marketing world. They just play really well together! 

Social media and email marketing are the Neil and Tim Finn of the online marketing world

Here are some key ways to seamlessly integrate your social media and email marketing efforts, then watch as new customers come within your reach.

Lesson 1. Email marketing Is not the daggy jumper you should throw away

Email marketing has somehow earned the reputation in online marketing circles as being akin to a  hand-knitted jumper with a dog motif.  But ask yourself, how many times have you checked email today or this week? According to email marketing research by UK based think tank Econsultancy, in 2017, 74% of client-side marketers rated email marketing as being either excellent or good for return on investment. 

Lesson 1. Email Marketing Is Not the Daggy Jumper You Should Throw Away
Lesson 1. Email Marketing Is Not the Daggy Jumper You Should Throw Away

That’s a pretty good reason to continue with email marketing. Although the landscape has shifted quickly in recent years, with AI and personalisation becoming the driving force behind email marketing campaigns.

Lesson 2: Create clickable content but not Click Bait

Lesson 2: Create clickable content but not Click Bait
Lesson 2: Create clickable content but not Click Bait

If you create a compelling and informative email newsletter, that tells people something that they didn’t already know – they may be compelled to share it. 

Always Connect

Any integrated social media and email marketing campaign should be united by genuine attempts at connecting with your audience. This doesn’t necessarily need to be a monetary incentive or discount offer. The invitation to connect could be far more personal and authentic than that. It could include:

Interesting, relevant content

Interesting and constantly refreshed content that is made to be compelling, informative and enjoyable to your audience and touches on what matters to them.

Training, support and the opportunity to build genuine connections

While monetary and discount rewards are relevant for generating quick sales. This doesn’t engender long-term customer loyalty. Instead, loyalty is built by having genuine and personalised conversations with your audience. This could be through offering support, training or knowledge-based rewards to your audience that build trust. Email and social media are perfect distribution channels for this.

Lesson 3: Optimise and test your email marketing

 Lesson 3: Optimise and test your email marketing
Lesson 3: Optimise and test your email marketing

Any primate with an opposable thumb can slap an opt-in button onto an email. However, a true email marketing artisan will test as well. It’s always a good idea to run some A/B testing on your eDM and your website for various opt-ins. Test various colour combinations and combinations of text and positioning on the page to find the most effective formula. Optimise and test your eDM itself to see what resonates best with your audience. Where it’s possible, you should personalise your email marketing through CRM personalisation tools (like those available in HubSpot and MailChimp).

Lesson 4: Offer loyalty incentives

 Lesson 4: Offer loyalty incentives
Lesson 4: Offer loyalty incentives

According to the Data and Marketing Association’s latest report, many brands are missing out on the benefits of customer loyalty initiatives. Only 49% of marketers in the survey said their company offered such a scheme.

Interestingly, it wasn’t only monetary incentives that interested the consumers in the study. Consumers also wanted rewards based on location, personalised emails, and game-like challenges.

Leverage these four lessons for integrating both social media and email marketing, and you will have mastered a valuable skill for cross-promoting your products or services. Good Luck!

Do you want to integrate your social media and email marketing into one well-oiled machine? Get in touch with me below.

The Strategic Content Marketing Stack 2019

The Strategic Content Marketing Stack 2019

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I recently put together a stackable model for strategic content marketing for clients which places a heavy focus on content marketing. This allows clients to see at a glance how all of the strategic planning and execution phases of a marketing strategy work together and inform the later stages. It’s difficult when putting together proposals for clients for them to visualise how all of the pieces fit together. This content marketing stack attempts to do this.

I recently put together a stackable model for strategic content marketing for clients which places a heavy focus on content marketing.

There is an intensive focus on content marketing for good reason, because content – whether it’s paid, earned or owned is the foundation of all marketing activity.

Think of your website as a hotel you own

If we think of the marketing stack as a hotel building, the design, development, UX and maintenance of websites and apps are the concrete pillars, outer walls and structural integrity of the building. The chaos outside of the building is kept at bay by the sound management and security of our hotel.

Think of your website as a hotel you own
Think of your website as a hotel you own

The navigability through the building and way-finding through the building and attention to detail is the UX, IA and interface design. This ensures our guests find their way through the building, towards the various amenities and service offerings.

The website content is the reception desk, tourist information, customer service, sales team, marketing team, HR and general manager. It’s the heart and soul of a business – the human side. Content is the memorable experiential side which makes one business stand out from another. After all, you can have the nicest hotel in the world, but if the staff are rude or incompetent, you won’t have buckley’s chance of getting repeat guests. It’s the same with content. When it’s not performing as it should, or when the meaning and intention of your content is not clear – your users will go elsewhere.

Content is the foundational marketing principle from which everything else in a website flows…

I hope I haven’t taken this metaphor too far, and I hope you get my drift. Content is the foundational marketing principle that helps a business to grow from original concept to start-up to multi-national brand.

Register now for a free content audit of your website

Ten Great Ways to Optimise your Landing Page for Conversion

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By Athena Dennis 

No matter what kind of business you’re in, your website needs to effectively sell your offerings.

Organisations that deliberately and consciously invest in conversion optimisation are twice as likely to see a boost in sales.

However the reason many businesses don’t, is that they are far too focused on BAU – the business as usual syndrome.

When more pressing tasks need to be addressed right now, then optimising the home page of your website takes a backseat. Although what could be more important than ensuring your website visitors convert into sales?

In this article we will explore research into conversion optimisation and UX and how your business can implement some fixes to increase customer conversion. 

1. Use product videos on your landing page

Recent research by HubSpot found that using a self-explanatory product video on your landing page can increase conversion of 144%. 

Ten Great Ways to Optimise your Landing Page for Conversion

2. Create multiple landing pages for your products and services

Landing pages can be tailored and customised to your Pay Per Click advertising. Put yourself in the website visitor’s shoes.

If a website visitor clicks on a Google Ad and gets forwarded to your home page, not to a page that directly relates to the ad – will this visit convert? Most likely no.

That’s because when someone clicks on an ad, they are after a specific product or service on your website. They don’t want to read all about your other offerings or your staff or blog posts – that’s irrelevant to them. Instead they want to be taken to a page that will give them pricing and everything they need to purchase, with the minimal effort, if they don’t get this information easily – they leave. 

Tailoring your landing pages to have the same content as your PPC ads is really important. 

3. Keep the headline simple and related to your USP

You only get 0-8 seconds to tell a compelling story with website visitors. If your headline isn’t good enough, people will abandon their session.  

A great way of ensuring you have the best headline is to split test your landing page’s headline for different visitors, to see which one works best.

Headlines should be short, make an impression quickly and tap into the pain points of the customer and how the product or service alleviates these pain points. 

Here are some examples

Ten Great Ways to Optimise your Landing Page for Conversion
Airbnb
Ten Great Ways to Optimise your Landing Page for Conversion
Treehouse

4. Keep your call to action above the fold

Whether you decide to use an opt-in form or a button to gain conversion, keep this prominently placed. 

‘Above the fold’ means that the content is visible to website visitors before they have to scroll down the page. This technique is obvious for the brand landing pages mentioned in the previous section. 

5. Make sure that your images and graphics mean something

Using stock photos on your home page without any context and direct relationship to your products or services isn’t good enough anymore. 

So how do you correlate stock images to your own brand? You could superimpose a customer testimonial or short quote from a customer over the top of your stock image to make it relevant. 

When I advised one of our clients how to optimise their landing page, this resulted in highly relevant and engaging landing page at very little additional expense.  

6. Use the landing page to overcome common obstacles to purchase

Ten Great Ways to Optimise your Landing Page for Conversion

Firstly, do a bit of market research into the kinds of reasons why prospective customers may be turned off from purchasing from your business. 

These reasons may be manifold, but if you can resolve some of these doubts on the home page, then you should use this opportunity to do so. 

If your product is largely unknown and also highly priced, in your headline, you should allay website visitor’s concerns by clearly mentioning the 30 day money back guarantee in your headline. 

If your product is in a controversial vertical, such as clothing made in Bangladesh, you could have a video on your home page showcasing the production process. You could use the homepage as an opportunity to allay customers’ concerns about the ethical standards of this workplace and the workers’ rights. 

7. Make opt-in forms easy and breezy to complete

As a web user yourself, you will understand the frustration of completing an opt-in form that seems to have a thousand fields. 

So make it easier for your website visitors by only asking them for the very bare minimum of information. Their name, email and telephone will do. 

8. Use a ‘chat now’ pop-up plug-in

According to the VWO blog adding a chat now plugin is estimated to increase customer signups by 31%! A simple pop-up can be answered by a chat-bot initially and then forwarded for human interaction to the website content manager. 

Ten Great Ways to Optimise your Landing Page for Conversion

9. Add testimonials to your home page

Testimonials and customer recommendations are worth their weight in gold for gaining more customers. Ensure that you use these prominently on your landing page in an interactive or automatic slider. 

​ 10. Make your CTA button the most prominent and obvious element on the page

Split test the copy for your call to action button and also the colour of the button itself. One study showed that simply changing the button colour to red increased conversion. 

There are many factors that impact the conversion rate for a website. You can get a comprehensive assessment of your brand messaging, marketing and communications needs for your landing page by getting in touch with me on +61 3 9028 7745 or hello@athenacreativeweb.com

Register now for a free content audit…

Six creative ways to get more customer testimonials

Six creative ways to get more customer testimonials

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The most effective way to grow your audience is through the power of testimonials. Testimonials are the old-fashioned way to build reputation and legitimacy for your brand. Sometimes the old-fashioned methods of marketing are the best ways!

Although without the right tools at your disposal, getting testimonials can be like pulling teeth. The most effective ways to get testimonials is to leverage the power of the internet.

​ 1. YouTube Unboxing Vlogs

Probably the most powerful customer review or testimonial at the moment is an unboxing video review on YouTube. This kind of review entails a vlogger literally receiving a package from a brand and then unboxing, assembling, using and assessing the product for the first time, while filming for YouTube.

This form of review is ideal for consumer tech, FMCG or retail brands. Building a vlogger outreach component into your marketing strategy will pay dividends, with increased sales. This is because having a prominent and popular vlogger endorse your products in the video is a bit like the holy grail for marketing right now.  It is possible to sponsor an unboxing segment on vlogs, but that makes it less genuine.

B2B brands can still get in on the action with vloggers and user-generated storytelling too, it just requires a little more creativity in the approach. 

You could ask permission from the Vlogger to use their vlogs on their own social channels and to quote the most praiseworthy parts as text-based testimonials on their website. This could lead to relationship-building with the prominent blogger, and them being aware of your brand. This is how genuine collaborations and vlog reviews happen. Become a fan of theirs first and share their content. Then, after a few months of doing this, you have some leverage to ask for a review.

Six creative ways to get more customer testimonials

​ 2. LinkedIn Recommendations

Linked In recommendations are great. However you can’t leave a recommendation for a company page, only for individual people. Nonetheless, this is a fantastic opportunity if you happen to be an owner/operator or sole trader.

For larger organisations, it’s still possible to leverage Linked In for company reviews. Encourage individual employees to ask for testimonials from clients regarding specific projects they worked on. Then obtain permission from these individuals to use these testimonials on the testimonials page of the organisation’s website. 

3. Facebook Reviews

If you have a Facebook page and you’re setup using the business template, then your page automatically comes with a tab for testimonials.

You can rearrange the order of these tabs and how they appear on your Facebook page by going to settings and then selecting templates and tabs. From there you can move around your tabs so that reviews/testimonials appear at the top. Then you can ask your followers to leave you a review. 

4. Incentivise customer reviews online and offline

When a customer purchases from you online or in-person, use that opportunity to encourage them to provide feedback. This could be printed on the back of a receipt. Or the prompt could be in the form of an automated email that triggers after a customer completes the website’s check-out or receives their goods in the post. Incentivise this process by offering the chance to win a prize.

Six creative ways to get more customer testimonials

5. ​ Scrape the internet for reviews

Lots of reviews and feedback will remain hidden from your business without digging on the internet to find them. These reviews could be on message boards such as Reddit, industry forums, blog posts, comments under news articles or in social media.

The best way of getting to these reviews and testimonials is by using Google Alerts and Social Mention. You can set up email notifications for specific keywords related to your organisation, such as product or service names, the names of senior leaders in the organisation or any other term you like. 

6. ​ Online directory websites

Common search directories such as Yahoo LocalYelp and Google My Business allow customers to easily provide feedback and testimonials. In the case of Google, the more reviews people give your business, the more your organic search ranking is boosted. So this is one reason to encourage Google reviews.

It is possible to triage and respond to negative feedback or reviews from this platform and get notifications when a new review comes in.  It’s always a good idea to have an updated listing on these websites, as it’s just another way for the customer to reach you online.  In your print and email marketing you can guide customers to leave a review on Google to gain more reviews over time.  

Six creative ways to get more customer testimonials

A word of warning about negative online reviews

Despite all of the praise-worthy and heartening feedback left by clients, opening up multiple platforms for online reviews comes with its own risks. You can mitigate against these risks by subscribing to email notifications from these platforms. This will inform you when a new review comes through. When a negative review comes in, ensure that you provide prompt, helpful and positive response to the individual.

Instead of avoiding the issue, address it honestly and humbly and always turn the negative feedback into a positive for the business. The only way that a brand can succeed is by understanding when a part of the process, product or service is broken and then taking the necessary steps to fix this internally. View it as a positive if it ultimately makes your organisation better.

So are online reviews and testimonials worth the effort? Absolutely! Not only are they great for building brand reputation, negative reviews can be used as a powerful learning curve for the business, with the potential for positive outcomes.


Do you want help to find customer feedback and use it to the fullest in your business? I offer a free content audit, which can show you how you can leverage all of your existing content. What’s great and what should be improved. 

Register now for a free content audit…