Six ways to sweat your content marketing assets

Six ways to sweat your content marketing assets

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Evergreen content is the kind that is always useful to people in years to come.

How do you make sure that your investment in copy pays dividends in the coming years, without further time and money spent? The answer lays in how you approach the content and whether or not it’s flexible enough to do gymnastics for you. Ask yourself if your content assets are malleable, flexible and reusable? Here are some ways to construct your copy, so that it will outlive you like a Galapagos turtle.

1. Write Evergreen Pieces

 

Instead of writing news items that have short term value, write about topics that will always be in bloom, in vogue and relevant. That’s what I mean by evergreen. Try instructional and informative pieces as these rarely go out of style. Or try top ten or countdown articles that focus on brand-relevant topics that are close to your audience’s heart.

Doing so will mean more eyes on your content. It also means that the possibilities for republishing elsewhere multiply. Consider offering your content on an attribution licence for other parties to use and syndicate it, with a link back to your website as a requirement. These kinds of backlinks are excellent for SEO optimisation.

 

2. Mobilise Socially Savvy Employees

Yes everyone in the office probably is flat out busy with their own roles. However you can dangle that irresistible carrot in front of them of paid time on social media. You can give workmates the tools and training to generate content from existing material, and the ability to post this content themselves to their own followers and fans. This obviously would need to be monitored, supported and have a clear campaign goal in mind. This ensures that the tweeting and posting frenzy is staying on brand and on topic. When it’s possible, getting fellow team members to interact on social media can be really helpful in boosting social engagment.

3. Syndicate Your Content

When your content is published in newspapers, magazines or other people’s websites, ask the editor or content manager about exclusivity and copyright. Are you able to reuse your content elsewhere? Doing so gives the content exposure to a much wider audience. Generally if you have given the article to a third party, they will be gracious enough to allow you to republish it wherever you want. However always ask beforehand to avoid any awkward misunderstanding. After all, it’s important to maintain these mutually beneficial relationships.

Six ways to sweat your content marketing assets

Your team can help to amplify your brand on social

4. Reuse and Recycle

All sizes and types of content can have another nine lives on different platforms.  You could:
• Use parts of published magazine articles as snippets on social media.
• Use customer reviews as a part of a case study or as a slide on your home page for maximum impact or in your annual report, sales catalogue or advertising.
• Use excerpts from blog posts in newsletters or within print news articles.

That’s really only the tip of the iceberg. Get creative with your repurposing of content and you may surprise and delight your team with innovative ideas.

5. Get Listy

Lists are like content catnip to online readers. They are scannable and irresistible, as they allow human minds to take in complicated, lengthy information in a much easier form. In terms of word recycling, lists are profoundly reusable. The bullet points of lists can be transformed into tweets, posts on Facebook and other little pocket rockets. Lists can be used alongside video or images, or (if they are written well enough) left to shine on their own. Of course, lists have gained a bad wrap in recent years, with a deluge of crappy listicle articles out there in the wild.  However, presenting useful, bite-sized information that is relevant to your audience will never go out of fashion. 

6. Ideation Nation

The final and most important step for sweating your content marketing assets is ideation. This is where a Brains Trust ( which is you, me and anybody else you think is pretty smart) get together for a massive latte and lemon tart session.

Sparks might fly, somebody may even bring out a unicorn helmet if the ideas are just too painfully beautiful to be real. The most important thing is that we take that next step though and ride the magic carpet of content marketing ideation together.

Six ways to sweat your content marketing assets

Six ways to sweat your content marketing assets

 

 

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The Strategic Content Marketing Stack 2019

The Strategic Content Marketing Stack 2019

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I recently put together a stackable model for strategic content marketing for clients which places a heavy focus on content marketing. This allows clients to see at a glance how all of the strategic planning and execution phases of a marketing strategy work together and inform the later stages. It’s difficult when putting together proposals for clients for them to visualise how all of the pieces fit together. This content marketing stack attempts to do this.

I recently put together a stackable model for strategic content marketing for clients which places a heavy focus on content marketing.

There is an intensive focus on content marketing for good reason, because content – whether it’s paid, earned or owned is the foundation of all marketing activity.

Think of your website as a hotel you own

If we think of the marketing stack as a hotel building, the design, development, UX and maintenance of websites and apps are the concrete pillars, outer walls and structural integrity of the building. The chaos outside of the building is kept at bay by the sound management and security of our hotel.

Think of your website as a hotel you own
Think of your website as a hotel you own

The navigability through the building and way-finding through the building and attention to detail is the UX, IA and interface design. This ensures our guests find their way through the building, towards the various amenities and service offerings.

The website content is the reception desk, tourist information, customer service, sales team, marketing team, HR and general manager. It’s the heart and soul of a business – the human side. Content is the memorable experiential side which makes one business stand out from another. After all, you can have the nicest hotel in the world, but if the staff are rude or incompetent, you won’t have buckley’s chance of getting repeat guests. It’s the same with content. When it’s not performing as it should, or when the meaning and intention of your content is not clear – your users will go elsewhere.

Content is the foundational marketing principle from which everything else in a website flows…

I hope I haven’t taken this metaphor too far, and I hope you get my drift. Content is the foundational marketing principle that helps a business to grow from original concept to start-up to multi-national brand.

Register now for a free content audit of your website

Ten Great Ways to Optimise your Landing Page for Conversion

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By Athena Dennis 

No matter what kind of business you’re in, your website needs to effectively sell your offerings.

Organisations that deliberately and consciously invest in conversion optimisation are twice as likely to see a boost in sales.

However the reason many businesses don’t, is that they are far too focused on BAU – the business as usual syndrome.

When more pressing tasks need to be addressed right now, then optimising the home page of your website takes a backseat. Although what could be more important than ensuring your website visitors convert into sales?

In this article we will explore research into conversion optimisation and UX and how your business can implement some fixes to increase customer conversion. 

1. Use product videos on your landing page

Recent research by HubSpot found that using a self-explanatory product video on your landing page can increase conversion of 144%. 

Ten Great Ways to Optimise your Landing Page for Conversion

2. Create multiple landing pages for your products and services

Landing pages can be tailored and customised to your Pay Per Click advertising. Put yourself in the website visitor’s shoes.

If a website visitor clicks on a Google Ad and gets forwarded to your home page, not to a page that directly relates to the ad – will this visit convert? Most likely no.

That’s because when someone clicks on an ad, they are after a specific product or service on your website. They don’t want to read all about your other offerings or your staff or blog posts – that’s irrelevant to them. Instead they want to be taken to a page that will give them pricing and everything they need to purchase, with the minimal effort, if they don’t get this information easily – they leave. 

Tailoring your landing pages to have the same content as your PPC ads is really important. 

3. Keep the headline simple and related to your USP

You only get 0-8 seconds to tell a compelling story with website visitors. If your headline isn’t good enough, people will abandon their session.  

A great way of ensuring you have the best headline is to split test your landing page’s headline for different visitors, to see which one works best.

Headlines should be short, make an impression quickly and tap into the pain points of the customer and how the product or service alleviates these pain points. 

Here are some examples

Ten Great Ways to Optimise your Landing Page for Conversion
Airbnb
Ten Great Ways to Optimise your Landing Page for Conversion
Treehouse

4. Keep your call to action above the fold

Whether you decide to use an opt-in form or a button to gain conversion, keep this prominently placed. 

‘Above the fold’ means that the content is visible to website visitors before they have to scroll down the page. This technique is obvious for the brand landing pages mentioned in the previous section. 

5. Make sure that your images and graphics mean something

Using stock photos on your home page without any context and direct relationship to your products or services isn’t good enough anymore. 

So how do you correlate stock images to your own brand? You could superimpose a customer testimonial or short quote from a customer over the top of your stock image to make it relevant. 

When I advised one of our clients how to optimise their landing page, this resulted in highly relevant and engaging landing page at very little additional expense.  

6. Use the landing page to overcome common obstacles to purchase

Ten Great Ways to Optimise your Landing Page for Conversion

Firstly, do a bit of market research into the kinds of reasons why prospective customers may be turned off from purchasing from your business. 

These reasons may be manifold, but if you can resolve some of these doubts on the home page, then you should use this opportunity to do so. 

If your product is largely unknown and also highly priced, in your headline, you should allay website visitor’s concerns by clearly mentioning the 30 day money back guarantee in your headline. 

If your product is in a controversial vertical, such as clothing made in Bangladesh, you could have a video on your home page showcasing the production process. You could use the homepage as an opportunity to allay customers’ concerns about the ethical standards of this workplace and the workers’ rights. 

7. Make opt-in forms easy and breezy to complete

As a web user yourself, you will understand the frustration of completing an opt-in form that seems to have a thousand fields. 

So make it easier for your website visitors by only asking them for the very bare minimum of information. Their name, email and telephone will do. 

8. Use a ‘chat now’ pop-up plug-in

According to the VWO blog adding a chat now plugin is estimated to increase customer signups by 31%! A simple pop-up can be answered by a chat-bot initially and then forwarded for human interaction to the website content manager. 

Ten Great Ways to Optimise your Landing Page for Conversion

9. Add testimonials to your home page

Testimonials and customer recommendations are worth their weight in gold for gaining more customers. Ensure that you use these prominently on your landing page in an interactive or automatic slider. 

​ 10. Make your CTA button the most prominent and obvious element on the page

Split test the copy for your call to action button and also the colour of the button itself. One study showed that simply changing the button colour to red increased conversion. 

There are many factors that impact the conversion rate for a website. You can get a comprehensive assessment of your brand messaging, marketing and communications needs for your landing page by getting in touch with me on +61 3 9028 7745 or hello@athenacreativeweb.com

Register now for a free content audit…

Six creative ways to get more customer testimonials

Six creative ways to get more customer testimonials

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The most effective way to grow your audience is through the power of testimonials. Testimonials are the old-fashioned way to build reputation and legitimacy for your brand. Sometimes the old-fashioned methods of marketing are the best ways!

Although without the right tools at your disposal, getting testimonials can be like pulling teeth. The most effective ways to get testimonials is to leverage the power of the internet.

​ 1. YouTube Unboxing Vlogs

Probably the most powerful customer review or testimonial at the moment is an unboxing video review on YouTube. This kind of review entails a vlogger literally receiving a package from a brand and then unboxing, assembling, using and assessing the product for the first time, while filming for YouTube.

This form of review is ideal for consumer tech, FMCG or retail brands. Building a vlogger outreach component into your marketing strategy will pay dividends, with increased sales. This is because having a prominent and popular vlogger endorse your products in the video is a bit like the holy grail for marketing right now.  It is possible to sponsor an unboxing segment on vlogs, but that makes it less genuine.

B2B brands can still get in on the action with vloggers and user-generated storytelling too, it just requires a little more creativity in the approach. 

You could ask permission from the Vlogger to use their vlogs on their own social channels and to quote the most praiseworthy parts as text-based testimonials on their website. This could lead to relationship-building with the prominent blogger, and them being aware of your brand. This is how genuine collaborations and vlog reviews happen. Become a fan of theirs first and share their content. Then, after a few months of doing this, you have some leverage to ask for a review.

Six creative ways to get more customer testimonials

​ 2. LinkedIn Recommendations

Linked In recommendations are great. However you can’t leave a recommendation for a company page, only for individual people. Nonetheless, this is a fantastic opportunity if you happen to be an owner/operator or sole trader.

For larger organisations, it’s still possible to leverage Linked In for company reviews. Encourage individual employees to ask for testimonials from clients regarding specific projects they worked on. Then obtain permission from these individuals to use these testimonials on the testimonials page of the organisation’s website. 

3. Facebook Reviews

If you have a Facebook page and you’re setup using the business template, then your page automatically comes with a tab for testimonials.

You can rearrange the order of these tabs and how they appear on your Facebook page by going to settings and then selecting templates and tabs. From there you can move around your tabs so that reviews/testimonials appear at the top. Then you can ask your followers to leave you a review. 

4. Incentivise customer reviews online and offline

When a customer purchases from you online or in-person, use that opportunity to encourage them to provide feedback. This could be printed on the back of a receipt. Or the prompt could be in the form of an automated email that triggers after a customer completes the website’s check-out or receives their goods in the post. Incentivise this process by offering the chance to win a prize.

Six creative ways to get more customer testimonials

5. ​ Scrape the internet for reviews

Lots of reviews and feedback will remain hidden from your business without digging on the internet to find them. These reviews could be on message boards such as Reddit, industry forums, blog posts, comments under news articles or in social media.

The best way of getting to these reviews and testimonials is by using Google Alerts and Social Mention. You can set up email notifications for specific keywords related to your organisation, such as product or service names, the names of senior leaders in the organisation or any other term you like. 

6. ​ Online directory websites

Common search directories such as Yahoo LocalYelp and Google My Business allow customers to easily provide feedback and testimonials. In the case of Google, the more reviews people give your business, the more your organic search ranking is boosted. So this is one reason to encourage Google reviews.

It is possible to triage and respond to negative feedback or reviews from this platform and get notifications when a new review comes in.  It’s always a good idea to have an updated listing on these websites, as it’s just another way for the customer to reach you online.  In your print and email marketing you can guide customers to leave a review on Google to gain more reviews over time.  

Six creative ways to get more customer testimonials

A word of warning about negative online reviews

Despite all of the praise-worthy and heartening feedback left by clients, opening up multiple platforms for online reviews comes with its own risks. You can mitigate against these risks by subscribing to email notifications from these platforms. This will inform you when a new review comes through. When a negative review comes in, ensure that you provide prompt, helpful and positive response to the individual.

Instead of avoiding the issue, address it honestly and humbly and always turn the negative feedback into a positive for the business. The only way that a brand can succeed is by understanding when a part of the process, product or service is broken and then taking the necessary steps to fix this internally. View it as a positive if it ultimately makes your organisation better.

So are online reviews and testimonials worth the effort? Absolutely! Not only are they great for building brand reputation, negative reviews can be used as a powerful learning curve for the business, with the potential for positive outcomes.


Do you want help to find customer feedback and use it to the fullest in your business? I offer a free content audit, which can show you how you can leverage all of your existing content. What’s great and what should be improved. 

Register now for a free content audit…

Six marketing trends that will dominate 2019

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As we enter into 2019, it’s a great time to consider future trends in marketing for the next year or two. No matter what industry your business operates within, it pays to know about the next big thing around the bend. 

Six marketing trends that will dominate 2019

1. The diminishing power of digital ads

30% of all internet users are now experiencing the online world devoid of ads, thanks ad-blocking software they can install into their browsers.

This means that the Google Ad network isn’t perhaps as robust at reaching your audience as once thought.

Although that doesn’t mean you ought to abandon your AdWords campaign all together. There are still many ways to reach your audience through targeted PPC ads. Along with social media and interactive content marketing. The latter provides your audience with valuable, helpful and entertaining content that they want to see.

2. Marketing automation, bots, AI, machine learning

The existence of AI in relation to marketing is nothing new. Although in 2019 many businesses and their marketing teams will implement easy fixes to business challenges by harnessing the power of marketing automation and AI. This will be done in several ways. 

  • Customer profiling

CRMs and most analytics platforms allow for a granular view of the demographics of your target audience. From this data, marketers can produce more relevant and high quality content that will resonate with the audience.

  • Trend forecasting

Many analytics packages feature machine learning that can predict the likelihood of a result in a campaign. This is based on past performance parameters and the program makes an educated guess on how to proceed with marketing campaigns. Handy!

  • CRM personalisation

By harnessing the automation power of a CRM like HubSpot or Marketo, it’s possible to completely personalise the customer experience. You can personalise all touch-points and communications over email, phone, chat and social.

  • API integration

Workflows and business processes can be automated through using Zapier and other process automation tools.  

3. An alternative to Google

Search engine dominance belongs unquestionably to Google. Yet history shows that there will always be other search engines and tech companies waiting in the shadows for their big opportunity to shine. While Opera ascended and then disappeared from our lives and Bing is almost laughable in comparison to Google, don’t write off other contenders too soon. The competitive landscape is big and other players may still enter the game in 2019!

4. The power of voice

Voice-based Google searches are set to become more popular in 2019. Voice search is a helpful bit of functionality which arose out of mobile-first design.

As a result of an increase in voice searches on Google, the world of SEO and keyword research has to caught up. SEO’s new frontier is voice-powered search terms and phrases. These are going to be different to how people type written phrases into Google. 

Key to note here is that:

  • People speak in full sentences rather than a string of random words, as they do when writing search queries into Google. There is a semantic difference that needs to be accounted for.
  • Key to findability on Google for voice-search is therefore writing content as though you’re speaking to someone rather than writing. That’s possibly going to become a new comms and copywriting art-form in 2019!

​ 5. Interactive marketing and video marketing

Video is booming now thanks to countless mobile apps. It’s possible to tweak your face, add stickers and background, and even generate artistic wonders using a simple app.

Recently, marketers have attempted to blur the line between normal video content and native advertising. This is possible on platforms like Instagram stories.

Interactive content like quizzes, surveys, polls and videos create interactive, fun and educational information for users that blurs the line between regular content and advertising. 

6. Use outliers their strange creative ideas

It’s an obnoxiously loud online world with many players vying for attention. In 2019, only the most unusual and strange marketing campaigns will get attention and stick. Therefore you should push your brand outside of the norm. Don’t be afraid to take creative risks, often these pay off by increased interest in your brand.


Attention all of you closet weirdos out there. Let your true colours show also embrace a robot, you never know if one day they might be your overlord. To future-proof your marketing, make sure you enjoy a free assessment of your content!

Take advantage of a free content audit today…