Seven content creation tips for startups and freelancers

Seven content creation tips for startups and freelancers

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Your website is a central hub and locus where people can engage with your business. Although it can also be a benign and wasted opportunity depending on how you manage changes to the website. Although making changes to the website can be baffling if you don’t know where to start. But don’t worry! Here are seven areas where you should focus your efforts to ensure that you’re making the right changes to your site, and not just aimlessly pushing pixels around.

1. Feedback, feedback, feedback

Customer feedback is gold. Collate your feedback from focus groups, phone conversations, the CRM, salespeople, social media and the website itself. Even when the feedback is negative, it provides the nuts and bolts to become better at your product or service. Take this feedback and use this to build and improve a digital services strategy and a marketing strategy. Use this feedback to improve customer service, customer satisfaction and improving products and services..

2. Keep on top of FAQs

Likewise, you should look upon your FAQs section as a work in progress. Look at questions that your customers have asked you recently through email, telephone and in person. What are the burning questions they want to know about? Build the FAQs around these questions. Always keep them up to date with information and further queries. If repeated questions aren’t being addressed with the FAQs, then you will likely require a full-blown content strategy in order to explain the information to customers.

3. Competitor’s websites offer cautionary tales

Investigate what your competition are offering to their customers. Can you see a gap in the market where they are under-performing or under-delivering on their services or products? Use these lessons to modulate and improve your own offering. Where you see the gaps is a place to provide a superior and high value offering which may mean their clients come to your business instead.

Seven content creation tips for startups and freelancers
When it comes to content marketing and design – everything is connected

4. Your website is not finished, it’s a testing ground

The main way that you can investigate the efficacy of different products and services on your site is by analysing the traffic and conversions through Google Analytics. There is no definitive end-point where everything is hunky dory and working fine. Your site is a work in progress that requires constant analysis and then shifting the goal posts according to how people use your site. Broad changes to the design and navigation on your site should be undertaken by skilled developers and UX specialists who will know how to make the site user-friendly, and how to optimise the page elements for conversion.

5. Information should be free

Don’t withhold information from customers and ask them to pay for an ebook or webinar behind a paywall. Instead your blog and web presence should provide insider tips on how you can do things better for free. By sharing knowledge and techniques for free, you will win over your customers with your candid and honest help.

Don’t try and obfuscate or confuse users….clear and simple communication is everything

6. Case studies are gold

Provide customer case studies about how you have helped clients in the past. This will give your potential new clients an overview of your workflow, working style, and a clear roadmap about how you helped clients in the past with practical, measurable outcomes.

Position your brand with storytelling from previous customers

7. Use your blog to position yourself as a thought leader

Definitely it’s good to share your personality and stories with your clients. But they don’t want to hear about your trip to Brisbane in March or the fact that your dog is sick on your business blog. Don’t overshare personal information with clients on your website in order to build rapport. People visiting your site will either be left baffled or indifferent to a blog with personal reflections on it.  Instead use your website to position yourself as a thought leader and feature advice, tips and support on your site which people will find useful and interesting.

Is your content working hard and producing good enough results for your business? Find out with a free content audit!

Getting on the blogging bandwagon: How to create interesting blog content

Getting on the blogging bandwagon: How to create interesting blog content

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Every business from start-up to multinational has a blog. You need to get on the blogging bandwagon, or feel its wheels rolling over the top of you! The challenge with blogging often isn’t the budget constraints, it’s coming up with engaging ideas that are going to resonate with your audience.

Everyone has a unique perspective and insights to share

The great thing about blogging is that everyone has many stories to share. Bring together a bunch of people with similar interests and challenges in life and you can build a supportive online community.

Create and Curate

No matter your blog topic – you can bet that somebody somewhere has already laid the groundwork, with an abundance of content written any topic under the sun. So take inspiration from this content, and then write your own story.

Curating lists is also a great idea. You could recommended blog posts, sites, books, podcasts or videos. This helps other people in the community and adds depth to your blog posts. People are more likely to stick around and read when the content is interesting, relevant and informative to them.

Guest Blogging

If you’ve enjoyed reading articles by certain bloggers then ask to interview them for our blog.  Most bloggers or subject matter experts will relish the opportunity for exposure. Firstly, make some editorial guidelines clear.

Don’t allow them to directly promote a specific product or service. Also, in many cases, you can avoid having to pay for a guest post, unless the blogger is enormously famous. Their pay-off comes at the end of the guest post, with an included brief about themselves, their expertise and a link to their own website.

A guest blogger’s writing can be like a breath of fresh air to a business blog. The guest blogger automatically becomes a powerful brand advocate, sharing the post all over social media. It’s a powerful way to immediately increase the reach and virality of the post.

Repurpose Your Existing Content

Use your existing collection of content to create a video tutorial, slideshare presentation, infographic, magazine article or any other type of new content. Most of the work will have already been done, it’s just a matter of tweaking the content for the new format.

Industry round-ups

Collect all of the interesting and industry-relevant research, quotes, and insights you can find from other popular blogs and websites. Then combine this with your own content that’s created in-house as well as industry research nuggets. When combined together this can be turned into long-form content for your blog.  and other little golden nuggets of information that you find elsewhere on the web. Posting this in a steady, uninterrupted flow onto social media is going to keep up the momentum of interest.

Think Telephone Not Loudspeaker

Make sure that your social media communication is like a telephone and not a loudspeaker or PA system. Social media is about engagement and getting people involved and interested in your story. People want to see you as a friend on social media, not a brand or business. So keep the content entertaining, light-hearted and amusing – as you would to your friends.  And don’t sell to your followers and fans, they will abandon you quicker than you can say ‘Sign Up Now’.

Quality content is the door, ingenuity and creativity is the key.  Speak with me today about how I can bring your blog to life!

 

 

 

 

 

 

 

Eight sassy design principles that underpin great web design projects

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Here are eight core fundamentals that tend to underpin website design and development work. Although take these with a grain of salt. Perhaps, if you’re in the mood, add some lemon and vodka which tends to add further creative fuel to design projects.

1. Be innovative

The best graphic design pushes the boundaries and involves critical thinking about approach and UI. It’s always a good idea to stay abreast of changes to industry standards and then know when to break the rules too.

2. Start with a problem

All design from graphic design to web design to industrial design, should take a problem and solve it. Think in terms of UX and the presentation of information. Make sure that the content on the site is useful to human visitors. And also useful to robots parsing the site. SEO and exceptional content are equally important to good design and should work hand in glove.

3. Be unobtrusive

Keep the design as simple, clean, unobtrusive as possible. Create systems and navigation that are transparent and simple to use. The best design doesn’t scream out for attention, but is subtly beautiful. It announces itself with a whisper and a murmur.

4. Understand aesthetics

Space and Grid: Information on websites should be ordered in a logical way for the eyes of visitors. Work the white space really carefully.

Typography: Keep it tight with only three different types in a maximum of six sizes used throughout the site.

Colour Choices: Keep in mind colour choice, along with integration of an overall brand identity. There’s an intricate psychology to colour choice in design. It’s important to be aware of that.

5. Keep the end goal in mind

Don’t obfuscate the website or design by adding too many elements. Have one call to action. Then neatly and simply guide the user towards this through the design.

6. Design for a long shelf life

Great web design and graphic design employs classic design principles and isn’t faddish or fashionable. You should use a flexible template that can be changed or modified with new content, images and other small modular iterations. It should be mobile-first and driven by the user experience, rather than pushing an obvious agenda. Future-proofed design looks beautiful on all devices. It uses HTML and CSS that’s easy to read and change as required.

7. Build integrity

The purpose of design is to be open, honest and provide everything that a user needs. A great user experience provides all of the sign posts, guidance and help that is required for the user to achieve clearly defined conversion goals on the website. The purpose of design isn’t just about creating the ‘wow’ factor. It’s also practical and helps visitors to reach a specific goal (or conversion) or to gain a deeper understanding into a subject.

8. Aim to fail fast, and pick yourself up

In order to completely capitalise on your skills, you need to fail fast and early on. Sounds rather counter-intuitive but it’s really not.

James Dyson of the bagless vacuuming empire failed with his prototype vacuum 5,127 times before perfecting his bagless model. Through an iterative process of trial and error he eventually made it. This required some grit, perseverance, determination on his part. In order to succeed, one needs to fail over and over again.

Agile Project Management 101 teaches us that failing fast and early on is a low-risk strategy. This means a project may be more likely to ‘break on through to the other side’ and succeed.


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